Digital Executive

FINALLY

The role of Digital Executive at FINALLY requires attention to detail, strong analytical skills and a willingness to learn. The Digital Executive role is an entry-level role and training and support will be provided throughout.

The Digital Executive will become an experienced all-rounder, confident across the different digital disciples. They will be able to turn their hand to everything from keyword research to ad campaign setup and optimisation. Understanding the importance of each digital discipline and how they work together is essential for this role.

The Digital Executive is organised with an eye for detail and is never afraid to take on challenges. Comfortable working in a fast-paced environment, and used to working on multiple projects, the Digital Executive does what it takes to make sure deadlines are not missed.

At FINALLY we strive to be the marketing agency of choice to work with and work for, through a culture of transparency and education. We ask that every member of staff adopts this approach internally and externally – by supporting colleagues, clients and our audience with skillshares, training and content that helps educate them.

RESPONSIBILITIES

OBJECTIVESCoordinates many functions and gets results in an effective and timely manner.   Provides essential facts on consumers, markets and competitors to the team.   Launching optimized online advertisements to increase company and brand awareness.   Be actively involved in SEO efforts (keyword, image optimization etc.)   Prepare online newsletters and promotional emails and organize their distribution through various channels.   Provide creative ideas for general marketing and campaigns.   Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)   Acquire insight in online marketing trends and keep strategies up-to-date.   Working with the team on ongoing new business strategies, including the delivery of proactive / inbound activity. Producing social media content, including captions, content headings, and graphics, for a spectrum of clients; making good use of internal social scheduling tools such as HubSpot, and platform-specific tools such as Facebook Creator Studio.   Creating and managing social media content calendars and schedules, both internally and externally, to ensure consistent content distribution and organisation.   Creating and supporting the process of social media onboarding for new business through planning, strategies, and task assessment.   Creating supporting assets during the onboarding/discovery stage, such as caption examples, graphic examples, in order to support client’s campaign messaging.   Completing relevant aspects and areas of campaign documentation/planning and other required assets which link to social media tasks and targets.   Completing relevant aspects and areas of monthly marketing reports and other required client assets.
CONSULTANCYHas solid working relationships with key personnel. Understands the client’s business and current industry trends. Effective at understanding, interpreting and acting on client needs. Ensures that Account Managers are kept informed of progress of projects on a regular basis; where delays are unavoidable keeps the Account Manager informed of the reasons behind these. Ensures that Account Manager and client expectations are set and met appropriately in all instances.
PROJECT MANAGEMENTEnsures all marketing documentation is filled and named appropriately.   Follows tasks briefs and utilises task templates and step-by-step guides to ensure work is consistent and to a high level.   Quick and accurate in identification of barriers to progress. Works as an active partner with other delivery teams on all joint projects.

COMPETENCIES

COMMERCIAL AWARENESSAble to review benefits and risks to reach balanced decisions – taking into account agency and client interests. Has a basic understanding of client’s marketing and business objectives and the requirement for creative ideas to deliver on these goals.   Has basic awareness of cost constraints.
CREATIVITY / CREATIVE JUDGEMENTIs able to create basic social artwork following brand guidelines.   Utilises client tone of voice documents to ensure that all client communications are on brand.   Create content for FINALLY for use on the company website and social media.
INNOVATION & TECHNOLOGYHas a good understanding of Google Analytics and able to navigate to find performance metrics.   Is able to use Ad Manager tools across multiple social platforms to create ads.   Has a good understanding of HubSpot and able to carry out day-to-day tasks within it. Has an understanding of Google Ads and is able to navigate and find performance metrics. Proficient using social media tools: Facebook; Instagram; LinkedIn; YouTube; Facebook Creator Studio.   Ability to use the following reporting tools: Google Sheets; Google Docs; Google Data Studio; Supermetrics.   Familiar and able to use all of FINALLY’s project management tools, knowledge sharing and community platforms.
TRAINING & DEVELOPMENTMaintains a current certification in Google Analytics and Ads each year.   Maintains a current certification in HubSpot Inbound Marketing.   Actively works towards developing digital skills using tools such as HubSpot academy and external training programs as agreed with the Senior Leadership Team.

PERSONAL SKILLS, ATTRIBUTES & VALUES

LEADERSHIPAble and not afraid to seek guidance from managers when needed.   Eager to learn.   Committed to keep informed and educated on marketing and trends.   Strong desire for FINALLY to be seen as a leader and source of great work.   Defends ideas and supports the head of Digital in building rationale. Takes an active interest in language and creative trends in communication and the creative arts.   Passion for the work and a key driver for high creative standards.
TEAM PLAYERUnderstands other department’s needs and responds quickly to support them.   Is willing to assist others to help with the completion of tasks.   Is willing to go the extra mile to support team members.   Develops a constructive working relationship with Client Services teams.   Shares knowledge and builds excitement with others in the team. Responds quickly to other team members’ needs, works closely with the team on day to day aspects of projects.
  COMMUNICATIONEnsures that all reporting is clear, accurate and up to date both in formal documentation and day to day informal reporting. Clear and action based communication inside the agency. Can make active contributions at client meetings.
IMAGINATIVEInquisitive: eager to find out more and have a thirst for knowledge. Respective: open to new ideas or arguments. Bold: dare to push the boundaries of conventional thought. Confident: self-assured and believe in what he/she does.
INFLUENTIALHonest: says what needs to be said in the search for truth with integrity and consideration. Straightforward: forthright but fair. Responsive: explores the position of others through questioning and active listening. Respectful: appreciates the view and opinion of others and courteous when communicating.
EFFECTIVEPrecise: accurate and exact when it comes to delivery. Resourceful: can adapt and always finds a way to deliver even under pressure. Resilient: mentally tough and bounce back when things go against him/her. Ingenious: looks for innovative and appropriate solutions when it comes to solving problems.

How do I secure a placement?

If you are 16-24 and receiving Universal Credit, talk to your Jobcentre Plus work coach about the scheme. They will be able to tell you if you’re eligible and if there are any Kickstart opportunities coming up.

If there is a live vacancy you are interested in please contact your Jobcentre Plus work coach.